Privacy Statement

Information Collection and Use

Vantage Labs neither owns nor ultimately exercises direct control over any student information provided by an institution. The information provided is used simply and exclusively to ensure that a student gains access to and is able to use the program successfully. All student information provided to Vantage remains absolutely confidential at all times. Vantage does not use, transmit or disseminate any student information for any other purpose then to effectuate and fulfill its responsibilities and obligations to the student’s institution district or other educational institution or program ("institution"). Vantage neither requests, culls or collects any additional information about any student that is not directly provided by a institution or included within a institution's request of Vantage (as part of a program) to analyze resultant student data, make comparisons or special arrangements for testing, or generate score reports. E-mail addresses and names (optional) are collected from users requesting technical assistance via https://vantage.formstack.com/forms/express_adaptera_com. This information is only collected to process the technical-support request. At times, Vantage uses or compiles raw non-specific student data only for research studies and quality control purposes. If information is compiled or collected for such purposes, students are not personally identifiable- their identities are completely anonymous and never subject to release or publication.

The institution bears exclusive responsibility for and is deemed to exercise ultimate policy and decision-making authority over any and all aspects or associated undertakings of its use of the product. This encompasses use that is not specifically delegated and assigned in writing to Vantage, including but not limited to: content and presentation; policies, decisions, measurements or judgments made by the institution or others with respect to the ability or suitability of student participants in connection with the use of the product; representation of test score results; and reporting, use, management and validity of assessments, minimum passing scores, scoring results, methods, or the like.

The Help Section

In the event that you have a technical issue while on our site and require technical assistance, we will collect personally identifiable information such as your name, e-mail, phone number and location in order to process your service request. This information is not shared with any third parties for their promotional purposes and is solely used to fulfill your request.

Registration

Vantage Labs works in tandem with an institution district or other educational institution or program ("institution"). Generally, your institution provides very limited details about a student-such as the name, instructor, student identification number, and level. This information is used solely for the purpose of loading the student’s information into Vantage's secure internal database in order to set up a username and password for the use of the product. In addition, an authorized institution official may also directly enter a particular student information in order to assign that particular student a username and password for authorized use.

Parental Consent

The product may be accessible to students under the age of 18 only when such students are designated to be authorized users by the institution through a written verifiable Parental (Caregiver) Consent form for each student. Each institution using the product must provide Vantage with an official written acknowledgement that the institution has provided and, in turn, received each student's Parental Consent form, which verifies that student's parental authority to access and use of the product.

Changes to Student Information

You may ask to make changes to student information or request that your username and password be deactivated if you no longer desire to use the product. Kindly e-mail our Customer Support at customersupport@vantage.com, contact Customer Support by telephoning 1 800.230.2213 or make your request in writing addressed to Customer Support, Vantage Labs, 113 Floral Vale Boulevard Yardley, PA 19067-5522

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

Cookies

A cookie is a piece of data stored on a user's computer and tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while using the product. User session ID cookies are used tp speed and enhance a student's navigation within the product. Once a user closes the browser, the cookie automatically terminates.

Log Files

Like most standard Internet website servers, Vantage Labs uses log files that identify a user's Internet protocol (IP) address, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user movement in the aggregate, and gather broad demographic information for aggregate use. None of this information is ever linked to personally identifiable student information.

Sharing

Vantage Labs never sells, shares, rents or distributes information provided by institutions to anyone other than a designated or authorized institution official, administrator or authority legally entitled to review such information. Under certain circumstances, Vantage Labs may be directed to disclose personally identifiable information when required by law based upon a good-faith belief that such action is necessary to comply with an appropriate law enforcement investigation, current judicial proceeding, court order or legal process served on the Vantage Labs website.

Links

Our Site includes links to other websites whose privacy practices may differ from those of Vantage Labs. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Security

Vantage takes every precaution to protect user information. Information is protected both online and offline. Any information provided to Vantage Labs is restricted to Vantage Labs's offices and employees. Only employees who need the information to perform a specific job (customer service, help desk, and technical personnel) are granted access to personally identifiable information. Furthermore, all employees are kept up-to-date on our security and privacy practices. From time to time, as new policies are added or existing policies are modified, employees will be notified and/or reminded about the importance Vantage Labs places on privacy and how they can ensure that information is protected. In addition, all computer Internet servers on which Vantage Labs stores information are kept in a secure environment, behind locked databases.

Site and Service Updates

Vantage Labs sends site and service announcement updates to its users by e-mail. However, these communications are not promotional in nature. If you do not wish to receive these updates, you may click on the unsubscribe link located on the bottom of the e-mail. If you have additional questions, please e-mail customersupport@vantage.com or call 1 800.230.2213. Vantage Labs communicates with users to provide requested services regarding their account via e-mail or phone.

Changes to this Privacy Policy

This Privacy Policy may change from time to time. If it does, modifications will be indicated on the login page and on Vantage Labs's home page to ensure that users are aware of any such changes. If at any point Vantage Labs modifies its policies for using personally identifiable information as detailed and outlined at the time a particular user first gained access to use the product, Vantage Labs will notify that user prior to the change becoming effective by sending an explanatory e-mail, provided the user has not opted out of all communication with the site or deleted/deactivated their user account.

Special Note to Parents

You have the right to request that your child discontinue use of the product or that your child’s record or information not be maintained in any retrievable form. Requests to delete any and all of your child's information should be made through proper institution authorities only.

Contact Information

If you have any questions regarding this Privacy Policy, contact Vantage Labs:

113 Floral Vale Boulevard
Yardley, PA 19067-5522
1 800.230.2213
customersupport@vantage.com